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If you've just bought some property in High Point, NC and need city service, there's permits, fees, and field work that need to be done to get your new water and sewer tap installation done right. New Water and Sewer Tap Installation in High Point, NC Checking Eligibility more The first step is to find out if a public main already runs past your lot. Public Services can check on the city's mapping system, and if the lines sit close enough, you can then apply to connect. If they do not, you can wait on an extension, get up a neighborhood petition signed by more than half the street, or send a letter of public necessity from the county health department. Work to the Curb For an ordinary single-family dwelling, Public Services will install the connection from the main to the back of the curb, set the meter box, and afterward restore the pavement it disturbs. A duplex, however, counts as a commercial building, and commercial and industrial customers must hire a licensed North Carolina utility contractor to do the work. The fees for Public Service work depend on what work you're having done. A residential water tap of five-eighths inch or one inch costs $1,610. A four-inch sewer tap costs $2,080. Extra trench work, clean-outs, and frontage charges cause other fees, and those fees scale with meter size. Getting Pipes to Your House You must furnish and lay the pipe from your property line nearest the main to your actual house, and you are responsible for keeping that private run in repair. Public utilities contractors who build house sewer lines have to put in a clean-out at or near the property line, brought to finished grade, as an extension of the public sewer. Water service lines must end at a valve, box, or meter where the building's piping can join. Water piped from the meter to the house and sewer pipe from the clean-out to the house are private. When a leak or a blockage appears on your side of those points, the repair falls to you to take care of. Call 811 Before any work can get done, an excavator must notify North Carolina 811. They'll send locators to paint or flag any utility lines. Striking a gas, electric, or communications line can injure people and leave you paying for the damage. Plumbing and Inspection On the house side of the meter and the clean-out, you'll need a licensed plumber to complete the last run of pipe, take a well out of service if one is being abandoned, and retire a septic tank if you'll no longer be using it. After the tap is in and the private lines are joined, inspectors will need to look at the grade, bedding, joints, clean-out, and the meter setting before you can start using water. A lot goes into these connections, and we can take care of all of it for you. Call us now at JP Underground Connections LLC at 336-223-3615 to request service and speak to the top underground contracting services in the area. We are based out of Kernersville and serve nearly every area within a 45-minute drive.

Few things induce panic like a sudden leak in the house, especially of the main line. The best way to protect your Thomasville, NC home is to know in advance what steps to take while you wait for emergency water line repair to arrive. What to Do When There's a Leak more Stop the Main Water Supply The moment you spot signs of a water line leak, you have to stop the flow. This means shutting off the main water shutoff valve right away, and that's not something you want to be hunting for when water is pouring into your home. Take time now to find that valve. In most homes this valve sits where the supply line enters the house; usually in a basement, garage, utility closet, or along an exterior wall facing the street. It may even be outdoors near a hose bib or buried near the meter at the street, though that's less common. Turn the handle clockwise until it stops completely. Ball valves with a lever handle need only a quarter turn perpendicular to the pipe; older gate valves take several full rotations. Once the main is closed, open a faucet on the lowest level of the house and flush a toilet once. This gets rid of the remaining water in your lines quickly. Protect Everyone If water is already pooling near outlets, appliances, or the breaker panel, you must get the power off. Water conducts current far better than dry air, so standing in even a shallow puddle while touching a live circuit could be deadly. Do not step into a wet area to reach the panel if the floor is already flooded. If you can safely reach the main breaker from dry ground, shut off power to the affected rooms and leave the power off until a qualified electrician confirms it is safe. If there's no way to get to the breaker panel, evacuate the house. Call for Emergency Water Line Repair As soon as the main flood has been stopped and everyone is safe, call us at 336-223-3615. We offer 24/7 emergency service. Contain the Water Once help is on the way and the water and electricity situations are controlled, try to contain the water that has already escaped, if you can. Grab towels, mops, buckets, and a wet/dry vacuum if you have one. Place buckets under any active drips and move rugs, furniture legs, electronics, and important papers out of the path of the flood. For wooden furniture, slip some plastic containers or aluminum foil under the legs to prevent staining. The longer standing water sits, the more it soaks into flooring, drywall, and insulation. If it's safe to do so with the electricity situation, set up fans to help get things dried out. Take Pictures for Insurance Before you start any heavy cleanup you'll want to get some clear photos and short videos of the wet areas, the location of the leak, and any damaged belongings. Your insurance claim will move faster if you have dated, visual evidence of the original condition of your home to compare this to, and that's something you can do now. Get Help for Your Thomasville, NC Home For all your plumbing needs, contact JP Underground Connections in Kernersville, NC. We work in Thomasville and any area within 45 minutes of Kernsville.

When a sewer line begins to fail, the warning signs usually show up inside the home before anything is visible underground. In Kernersville, NC—where a mix of older neighborhoods and newer construction means a variety of piping conditions—these issues are more common than most homeowners expect. Catching them early can help prevent major damage and costly excavation. Slow Drains Throughout the Home more One of the earliest signs of a sewer line problem is slow drainage in multiple fixtures. If sinks, tubs, and showers are all draining slowly at the same time, the issue is likely deeper in the main sewer line rather than a simple clog in one drain. Sewage Odors Inside or Outside the Property Unpleasant sewer smells coming from drains, bathrooms, or the yard often indicate a cracked or leaking sewer line. A properly sealed system should contain all waste and odors. If smells become noticeable, especially after running water, it’s a warning sign something is wrong underground. Frequent Toilet Backups Recurring toilet backups are a strong indicator of a blockage or damage in the main sewer line. If plunging only provides temporary relief or does not solve the issue at all, the problem is likely beyond the toilet and located in the sewer system itself. Gurgling or Bubbling Sounds From Drains Strange gurgling noises from toilets, sinks, or showers often mean air is trapped in the plumbing system. This typically happens when a blockage or damaged pipe disrupts normal flow through the sewer line. Soggy or Extra-Green Patches in the Yard Outside the home, wet or unusually lush green spots in the yard can signal a leaking sewer line underground. In Kernersville—especially in established, tree-lined areas near downtown—tree root intrusion is a common cause of underground pipe damage. Kernersville’s seasonal rain and shifting soil conditions can also put added stress on aging sewer lines, making small issues worse over time. Get Help with Your Sewer Line Contact JP Underground Connections, we diagnose sewer line problems using targeted inspection methods to pinpoint the exact cause. Whether it’s root intrusion, pipe collapse, or a blockage, we identify the issue and provide a clear repair plan before any digging begins. From minor sewer repairs to full line replacement, we handle the problem from start to finish so homeowners don’t have to deal with repeated backups or guesswork.

Sinkholes are depressions or holes that form in the ground when soil, rock, or other underground material collapses. They can appear gradually or suddenly, creating hazards for homeowners, businesses, and public property. In Forsyth County, the combination of clay-heavy soils, underground water flow, and aging utility infrastructure makes certain properties more prone to sinkhole formation. Causes of Sinkholes more Sinkholes often develop when water slowly erodes the soil beneath the surface, creating voids that eventually give way. In Forsyth County, common causes include: Leaking underground water lines or sewer pipes Improper drainage or irrigation systems Soil erosion from heavy rain or stormwater runoff Decomposition of organic material underground Shifting or poorly compacted soil after construction Old septic systems failing over time Understanding the cause is critical because surface repairs alone will not prevent future collapses. The underlying soil and utility issues must be addressed to fully stabilize the property. How Deep Can Sinkholes Be? Sinkholes can vary widely in depth and size. Some are only a few inches deep, while others can extend several feet underground. The depth is often influenced by soil type, underlying rock structure, and the amount of erosion caused by water. In Forsyth County, some residential sinkholes reach depths of 6 to 10 feet, particularly in older neighborhoods or areas with water line failures. How Professional Sinkhole Repair Works Repairing a sinkhole requires addressing the root cause, not just filling the surface. JP Underground in Forsyth County specializes in comprehensive sinkhole repair solutions. Their process typically involves: Inspection and Evaluation – Assessing the affected area to identify voids, drainage issues, and any damaged underground utilities. Excavation and Utility Repair – Fixing broken water lines, sewer pipes, or drainage systems that contributed to the collapse. Soil Stabilization – Filling and compacting the void with engineered materials to prevent future sinking. Surface Restoration – Replacing turf, concrete, or pavement to return the property to its original condition. By addressing both the surface and the subsurface issues, JP Underground ensures that sinkholes are fully stabilized, reducing the risk of recurrence. Why JP Underground Is the Best Choice in Forsyth County JP Underground brings years of experience and specialized equipment to sinkhole repair. Their team understands the unique soil and drainage conditions in Forsyth County and can handle both residential and commercial sinkhole issues. Customers rely on their expertise for durable, safe, and code-compliant repairs that protect property and provide peace of mind. Schedule Your Sinkhole Repair If you notice depressions, soft spots, cracks, or unusual pooling in your yard or commercial property in Forsyth County, don’t wait. Contact JP Underground for professional sinkhole repair services. They provide thorough inspections, effective repairs, and long-term solutions to keep your property safe and stable. Contact JP Underground Connections today to schedule an inspection or request an estimate for sinkhole repair services.